Are you looking for Client Technical Support Associate Job in Delhi/Gurgaon? Recently Dell has announced the walk in
drive in Delhi/Gurgaon. Read more details below.
Company
Name: Dell
Job
Role / Designation: Client Technical Support
Associate
Nature
of Job: Nil
Job
Type / Category: BPO
Salary: As per company rules and norms
Required
Qualification: Any Graduate
Required
Skills:
- Good communication skills
Job
Responsibilities:
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total solutions, YTT and In warranty extension sales.
- Performs work in accordance to standardized policies and procedures.
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
- Documents problems in the support solution database for diagnostics and solution implementation.
- Ensure proper escalation procedures are followed.
Required
Experience: Minimum 1 to Maximum 3 years experience
Job Place
/ Working Location: Delhi/Gurgaon
Interview
Place: Delhi/Gurgaon
Selection
process: Interview
Apply
Mode: Offline
Apply
Procedure: Attend the walk in interview in
mentioned place
Job
details: Company is looking candidates for Client
Technical Support Associate
Required
Documents to attend walk in interview: Bring your
resume, bio data, and all required certificates.
Dell
Company Details:
Company
Website: www.dell.com
Company
Profile:
- For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Apply
Link:
http://jobs.dell.com/in/india/product-services-client-technical-support/jobid5820556-client-technical-support-associate