Are you looking for Client
Technical Support Associate Job in Bangalore? Recently Dell has announced the walk in drive in Bangalore. Read more
details below.
Company Name: Dell
Job Role / Designation:
Client Technical Support Associate
Nature of Job: Your
Job is based on customer service, policies and procedures.
Job Type / Category:
BPO
Salary: As per
company rules and norms
Required
Qualification: Any Graduate
Required Skills:
- Excellent telephone etiquette skills.
- Basic knowledge of Dell products, customer service, policies and procedures.
- Strong knowledge of computer and navigating through open applications.
- Experience in Technical or Semi – Technical process preferred.
Job Responsibilities:
- Assists customers by diagnosing problems and providing resolutions for technical service.
- Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.
- Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
- Identifies, researches and provides input on unique or recurring customer problems.
- Remains knowledgeable of Dell’s product line, current industry products and technologies.
Required Experience:
Minimum 0 to Maximum 2years experience
Job Place / Working
Location: Bangalore
Interview Place: Bangalore
Selection process:
Interview
Apply Mode:
Offline
Apply Procedure: Attend
the walk in interview in mentioned place
Job details: Company
is looking candidates for Client Technical Support Associate
Required Documents to
attend walk in interview: Bring your resume, bio data, and all required
certificates.
Dell Company details:
Company Website: www.dell.com
Company Profile:
For more than 28 years, Dell has empowered countries,
communities, customers and people everywhere to use technology to realize their
dreams. Customers trust us to deliver technology solutions that help them do
and achieve more, whether they’re at home, work, school or anywhere in their
world.
Apply Link:
http://jobs.dell.com/in/india/product-services-client-technical-support/jobid5445494-client-tech-supt-associate-technical-support